Our Terms & Conditions
TERMS AND CONDITION license had been cancel or suspend. (c) drink (4) Intention or misuse results vehicle mechanically
The terms and conditions set out below from part driving or any drug, toxic or illegal substance. Damage/breakdown. Also. Interior damage or require clean.
of the Rental Agreement (RA) between the business (d) unsealed road. (e) Driver under 21 years of age. (5) Any overdue or outstanding payment of your account
identified in RA (“Us”, “We”, “Our”) and the Hirer (3) Not to carry any animal or pet. Such as rental fee, admin and toll charge or creidt card not supplied.
(“You”, “Your”) to hire the vehicle identified in RA (4) In contravention of any criminal legislation, (6) Damage or loss to tyres, such as punctures, cuts,
(“vehicle”). “Hirer” means the person / company any legislation involve a penalty, or for any illegal abrasions or to windscreen such as chips, cracks and stars.
named in the RA as the Hirer and any person / purpose whatsoever. (7) Accident result person injury or damage loss personal
company who provides a Credit Card Authority to Us. (5) Exchange vehicles terms condition still apply. property left in the vehicle before, during or after hire period.
VEHICLE CONDITION CHARGES PAYMENT & AUTHORISATION
(1) You acknowledge receiving the vehicle from us: (1) All applicable GST, premium surcharge, (1) You agree to pay all cost include legal, investigation
(a) In a good and clean condition except as specified in stamp duty and other government charges, tax may agency cost, interest which apply to this RA.
the vehicle details and damage report; (b) with apply. (2) You authorised us pay the overdue amount(inc. traffic
manufacturer supplied tools, tyres, any accessories and (2) Our charge for adding fuel to the vehicle up fines) in full by automatically deduct from your credit card.
equipment, a street directory, key and other item to the Check out fuel reading which will include a (3) Exceed your payment terms will attract immediately
specified on vehicle details and damage report or in service charge. late payment fee which set as $100 or 5% whichever is higher.
the RA; (c) with check out odometer and fuel reading (3) Daily rates apply to each 24 hour period (4) We shall be entitled to list your payment default with
set out in the RA. commencing from check out time. Credit Reporting Bureau, which you acknowledge this may
(2) You agree to maintain tyre pressure, engine oil (4) All tolls, fines, penalties and similar charges affect your credit rating.
And other fluid and fuel at the proper operating levels incurred received by our office or car returned very (5) You authorise us to obtain a credit file of yours to
and to immediately report to us any defect. unclean will attract $33.00 fee per event/item. Process This Car Rental Service application/contact.
RETURN OF VEHICLE INSURANCE AND ACCIDENT GENERAL PROVISIONS
You agree to return the vehicle to us: (a) in (1) Insurance provided by us subject to terms and (1) None of our rights under this RA may be waived
the same condition in which you received it; (b) to conditions of this RA. Breach of this agreement may except in writing by one of our officer.
return location which required by us and by return date results insurance not covered or cover reduced. (2) Mini Koala reserve rights to cancel, suspend to
and time in RA. (c) with a fuel reading at least equal (2) We are self insured. Our rental office’s liability this RA. Swap/change vehicles same condition applied.
to check out fuel reading in RA. pursuant to this clause under this contract shall be (3) Mini Koala reserve rights of explanation of this RA
We must be notified and agree to any extension limited to maximum $100,000. Customer must indemnify (4) We committed to protecting your privacy. We collect
of Period of hire, in advance of return date. If you fail to our rental office in the event of claim not covered. Personal information in order to process any application or
return the vehicle to us by return due date & time, we Should you require further additional cover, you are service you have requested as per our terms and conditions.
Will report to police as stolen vehicle, full excess apply. advised seeking independent insurance co. obtain cover.
(2) You will be responsible for vehicle and the (3) Customer must notify us immediately when
hire will continue until we make final inspection. accident happen. (At event of accident, or with-in 24hrs)
USE OF VEHICLE EXCLUSIONS TO COVER
Persons who must not drive the vehicle, (1) You must not breach of any terms or conditions Notice to all our customers who uses Toll Road:
unless has been authorised by us in writing. Contained in or implied by this RA. All our Vehicles already has an account with Toll Road Authority.
All drivers must not drive vehicle if: (a) (2) Any driver’s age less 21 or payment is over due. Please notify us before or after returning the vehicle and cover
drive licensed not permit, not current, suspended, (3) Vehicle is left unlocked or unsecured or you not the cost of the TOLL. You may get double charge if you just put a Tag
endorsed or cancelled. (b) last 5 years drive kept keys secure. our vehicle.